Where is my order? 

Please allow up to 10 days to recieve your order. If you still havent recieved your order please contact us on 

We will keep you updated on when we have recieved your order and when it has been dispatched. 

If you have selected tracked delivery, we will send you an email with your tracking information. 

Help! Im missing something from my order

If you are missing an item from your order please check your emails as we might have sent your order seperately. 

If an item is missing, please contact our customer service team at  with the order number and the name of the missing item.

Help! I've recieved an incorrect item in my order

if you have recieved an incorrect item in your order, please contact our customer care team at  and we will provide you with a free returns label. 

Can I cancel my order after I've placed it

The ability to cancel your order will depend on the shipping option selected. If you have chosen special delivery you will have 30 minutes after placing the order to cancel.

If you have chosen standard delivery you have up to 2 hours to cancel your order. 

You can cancel your order by emailing us at 

Please provide your order number and the items you wish to cancel .

Don't worry if you have missed the timeframe to cancel your order, UK customers have 30 days for a full refund, and International customers have up to 30 days. View our refunds policy here 

Do I have the Right to Cancel? 

You have the right to cancel your order within 30 days from when you recieve your order, providing you follow our refund policy. 

To cancel your order contact us at  and we will send you a refund form to fill out 

After reqeusting the refund you must return the item to us in its original condition.

Why has my order been cancelled? 

On some occasions an item may suddenly become unavailable. If an item sells out after being ordered we will contact you to confirm the cancellation. 

What methods of payment do you accept? 

We accept credit/debit payments and paypal.